Introduction
Fashivra (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
Information We Collect
We may collect the following information when you use our website:
Personal Information
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Full name
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Shipping and billing address
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Email address
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Phone number
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Payment details (processed securely through third-party providers)
Non-Personal Information
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on website
How We Use Your Information
We use your information to:
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Process and fulfill orders
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Provide order confirmations and tracking updates
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Respond to customer inquiries
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Improve our website and services
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Prevent fraud and unauthorized transactions
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Comply with legal obligations
We do not use your information for unlawful or misleading purposes.
Payment Processing
We do not store your full credit card information.
Payments are securely processed through trusted third-party payment processors that comply with PCI-DSS security standards.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Improve user experience
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Analyze website traffic
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Remember customer preferences
You can disable cookies through your browser settings, but this may affect website functionality.
We may use third-party analytics tools such as Google Analytics.
Sharing of Information
We may share your information with:
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Payment processors
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Shipping carriers (USPS, UPS, FedEx)
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Website hosting providers
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Analytics services
We do not sell or rent your personal information.
Data Security
We implement industry-standard security measures including:
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SSL encryption
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Secure payment gateways
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Restricted access to personal data
However, no online system is 100% secure.
Your Privacy Rights (U.S. Residents)
If you are a U.S. resident, including California residents, you have the right to:
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Request access to your personal data
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Request correction of inaccurate data
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Request deletion of your personal data
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Request that we do not sell your personal information
To exercise your rights, contact us at:
📧 support@fashivra.shop
We will respond within 30 days.
Data Retention
We retain personal information only as long as necessary to:
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Fulfill orders
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Comply with legal obligations
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Resolve disputes
Children’s Privacy
Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with updated effective date.
Contact Information
If you have questions about this Privacy Policy, contact:
Contact Us
If you have any questions regarding returns or refunds, please contact us:
E-mail: support@fashivra.shop
Phone: +1 856-481-2510
Address: 15006 Marlin Pl, Van Nuys, CA 91405, United States
Customer Support Hours:
Monday – Friday
8:00 AM – 5:00 PM (PST)