At Fashivra, we are committed to providing excellent customer service.
If you have any questions about your order, our Quilted Travel Duffel Bag, shipping, returns, or general inquiries, our support team is here to help.

We aim to respond to all inquiries within 24–48 business hours.

Customer Support Information

Business Name: Fashivra

Email: support@fashivra.shop
Phone: +1 856-481-2510
Address: 15006 Marlin Pl, Van Nuys, CA 91405, United States

Customer Support Hours

Monday – Friday
8:00 AM – 5:00 PM (PST)

Closed on weekends and public holidays.

How to Contact Us

To help us assist you as quickly as possible, please include the following information in your message:

Your full name

Order number (if applicable)

A clear description of your question or concern

Photos (if contacting about a damaged or incorrect item)

This allows our team to review and resolve your request efficiently.

Order Support

If you are contacting us regarding:

Order status

Returns or refunds

Damaged or incorrect items

Shipping inquiries

Please include your order number in the subject line of your email.